How much may I ask for rent?
You may ask the market rate. We will check the rental amount for at least two comparable unassisted units in the same geographic area. As long as you do not ask more than the highest comparable unit we find, your rent is considered reasonable.
How do I list my rental property with the housing authority?
You can list your property for free by going to www.Affordablehousing.com.
How long does the process take?
Tenants choose their own unit. After they select a unit and the landlord agrees to rent to them, the tenant will give the prospective landlord paperwork to fill out. After the completed paperwork is returned to us, we schedule an inspection within ten (10) working days of the unit being ready for inspection. After the unit passes inspection, the tenant may move into the unit.
How much of the rent is paid by the tenant?
That depends on a number of factors including the income of the Housing Choice Voucher (HCV) family, the deductions the family receives, the number of people in the household/ voucher size, the applicable payment standard and the utility allowance for the chosen unit. Generally speaking the tenant will pay between 30% and 40% of their monthly-adjusted income for their rent.
When will I get paid?
The tenant should pay their portion as you specify in your lease. The housing agency cannot begin paying until after the unit passes inspection and we have a signed contract and lease. After the unit passes inspection, the contract will be prepared and we will request a copy of the signed lease. Generally speaking it can take up to a month to receive the first payment, which will include rent back to the date the tenant moved in after the unit passed inspection. Thereafter, direct deposits are processed the first working day of each month.
How do I request an increase in rent?
The lease establishes the rental amount for the period covered by the lease. To request an increase in rent, the landlord must request the increase in writing to both the tenant and housing agency sixty (60) days before the lease expires. The housing agency will conduct another rent reasonable survey to see if the increase can be approved. As long as the rent you are requesting is not above market value, the increase will be considered reasonable. Rent increases will only be approved if they are reasonable. Please provide verification of improvements made to the unit with your rent increase request. (insert link to rent increase request here)
What if the tenant damages my unit?
You collect a security deposit for that purpose. You may not charge an HCV tenant any more than you would charge a non-HCV tenant. The housing agency does not pay the security deposit. If the damages exceed the amount of the security deposit, you would need to go to court to get a court order for the remaining amount.
What do I need to do if I have a change of income or family composition?
Any changes must be reported by completing the necessary paperwork within 10 days from the date of the change.
When is my rent due?
The full rent amount is due no later than the 5th of each month. If payment is not received by this date, a $25 late fee will be applied.
What is MHA’s air conditioner policy?
MHA permits the use of window air conditioners year-round. Residents must provide their own air conditioning unit, which cannot exceed 10,000 BTUs. Upon the initial installation of the unit, MHA staff will perform this service free of charge. Additionally, MHA staff will assist elderly or disabled residents with the installation at no cost.
For any other installations requested from MHA, there will be a $45 fee, but residents are also allowed to install the unit themselves. An annual fee of $120 covers excess utility costs and must be paid in full by July 5th each year. Failing to make this payment by the due date will result in a $25 late fee being applied.
How can I contact MHA?
You can reach us at 309-764-1819 (phone), 309-764-2120 (fax), or via email at email@example.com. Our main office is located at 4141 11th Ave A, Moline, IL 61265.
What do I do if I have a disability and need an accommodation or modification?
Kindly get in touch with a staff member to discuss your reasonable accommodation request.
What are the sizes of your apartments?
Efficiencies are approximately 300-350 sq. ft. One-bedroom units are approximately 350-440 sq. ft. Two-bedroom units are approximately 520-600 sq. ft. Three-bedroom units are approximately 630-680 sq. ft. Four-bedroom units are approximately 760-770 sq. ft.
How can I find my number on the waiting list?
To obtain your waiting list number, please contact MHA at 309-764-1819.
What happens if I do not pass a background check?
If you do not pass a background check, your application may be initially denied. You have the option to appeal the denial through the grievance process. Information about this process will be provided to you upon receiving the denial.
What background checks are conducted when I complete the full application?
MHA conducts criminal, credit, and landlord background checks. Additionally, we verify income, assets, your ability to obtain utility services, and, if applicable, medical expenses and/or child care expenses.
How long is the application process?
The wait time varies depending on the apartment size. Please contact the office for current time estimates.
What is the application process?
A pre-application will be completed to obtain the spot on the list. Once your name reaches the top of the list you will be contacted by a letter in the mail to complete a full application. Once your application has been approved and a unit is available you will be offered the apartment.